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Mission Overwatch cannot connect (Relay mission)

  1. Confirm Relay mission is running on the pilot app (not field-device mission).
  2. Both devices on the same Wi‑Fi — not guest/isolated networks.
  3. Wait for the mission to appear in Mission Dashboard after sync.
  4. In Live Overwatch Screen, click Connect with IP blank to scan, or enter the pilot device IPv4.
  5. Trust the relay certificate if prompted (Trust relay certificate → browser Advanced/Proceed → retry).

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Cloud sync delayed

  1. Confirm you are signed in.
  2. Move to internet and keep the app or browser open until queued work finishes.
  3. Do not refresh during pending sync.

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Footage queued or not playing

  1. Keep pilot app or browser open on internet.
  2. Tap Upload now if shown.
  3. Wait for Loading playback link to clear in Mission Overwatch.
  4. For manual upload: confirm signed in, online, correct MP4, no other upload running.
Manual browser uploads do not queue before starting — retry when online.

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Play with Events has no markers

  • Confirm events exist and the correct primary clip is selected.
  • Mission must be closed with footage linked.
  • Secondary angles may need Adjust sync to primary.

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Local AI not tagging

Open Pilot console → Mission → Local AI, confirm detection is enabled, and the on-device model is present. Local AI requires the relay to be running. Review auto-tags before treating them as operational facts.

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Report actions blocked

Check mission state and your role. Submitted or approved reports lock timeline edits. Approved reports cannot be regenerated.

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Offline package video won’t play

Open index.html from inside the extracted folder without moving files out. Use Chrome or Edge for large packages. → Connectivity · Known limitations